Our mystery shoppers and reviewers have been busy, and delighted, to receive more nominations and more excellent customer service. We are proud to announce the new winners of Customer at the Heart awards as follows:
Moda in Pelle, Leeds
Without any need to be a celebrity or a big spender, the team at Moda in Pelle in leeds could not have made me feel more of a star. It was a rare and limited twenty minutes to have a look at shoes and understand if there was a pair of shoes to fit a multitude of criteria. The team there knowledgeable, kind, patient and even kind enough to offer a glass of water http://www.modainpelle.com/stores.aspx?la=53.7986548087195&lo=-1.54107928276062&r=4&s=9
Canon Hall Farm
http://www.cannonhallfarm.co.uk – delivered the full package and was great testament to the amazing young team there. Friendly, helpful, genuinely patient and kind they encourage fun – they smile and they made families feel very very welcome.
Yorkshire Sculpture Park
Yorkshire Sculpture Park – the gift shop in particular clinched this award for our mystery caller. They were so friendly and knowledgeable, passionate about their products, careful with their customers – taking time and representing the many artists who feature there extremely well http://www.ysp.co.uk/
The Shop, Sherfield-on-Loddon
Always service with a smile and a great community spirit, and great at charity fundraising Really, really special place to shop and everyone in the area would agree.
I have rarely come across a company who go that extra mile to make sure their customers are happy.Always good, always pleasant on the phone, they are also a british manufacturer. No brainer, they get my vote every time.
If you know a business or individual that deserves to be recognised – please contact our team. Congratulations again to all our winners.