The Cornerhouse Bookshop, Manchester

The Cornerhouse Bookstore is a creative hub with the use of a cool, understated monochrome throughout the store. Our mystery shopper was duly impressed by the extensive product knowledge of the staff who were well versed in the offer and variety of books for sale and passionate about every single one! The team were a perfect reflection of how staff should encapsulate a brand. They were unassuming but helpful, polite and in tune with the offer.