Insight with Passion Founding Partner Kate Hardcastle (crowned the ‘Customer Service Queen’) heads to the USA to see who really does have the best customer service. Read exclusive reports, stats and stories on our dedicated diary site (click here) throughout the first week of August.
The results will be published on our sites and will form part of Customer Service month in October.
Have you experienced great customer service either in the UK or USA? Please let Kate know by dropping her an email.